Store Manager, Retail & Store Manager

We are seeking a dedicated and motivated Store Manager to lead daily operations and ensure smooth and efficient store performance. This role involves managing staff, overseeing inventory, maintaining excellent customer service, and driving sales performance to meet company goals. The ideal candidate will be hands‑on, organized, and passionate about retail management and team leadership.

• Oversee all aspects of store operations, including staffing, scheduling, and inventory control
• Ensure adherence to company policies, procedures, and operational standards
• Maintain a clean, organized, and customer-friendly store environment

• Supervise, train, and motivate staff to achieve sales targets and deliver excellent service
• Provide ongoing coaching and performance feedback
• Foster a positive, collaborative work culture that promotes growth and accountability

• Ensure a superior customer experience through consistent service quality
• Handle escalated customer concerns professionally and efficiently
• Identify sales opportunities and implement strategies to improve store performance

• Monitor sales trends and key performance indicators
• Assist in budgeting, forecasting, and expense management
• Manage cash handling and ensure accurate daily reconciliation

• Bachelor’s degree in Business Administration, Retail Management, or a related field preferred
• 3–5 years of retail management experience, preferably in a fast‑paced environment
• Strong leadership, communication, and problem‑solving skills
• Proficiency in POS systems and basic Microsoft Office applications

• Retail Management or Customer Service Certification
• Leadership Development Training

• Competitive salary of $70,000
• Opportunities for professional growth and advancement
• Supportive and dynamic work environment
• Comprehensive benefits package

Northbrook offers a thriving retail landscape and a strong customer base, making it an excellent environment for an experienced Store Manager to lead a team and contribute to continued business success.