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Freight Tracking & Customer Service Specialist

Job in Northlake, Cook County, Illinois, USA
Listing for: The Custom Companies, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

The Custom Companies, Inc. in Northlake, IL is seeking a Customer Service / Tracking & Tracing Specialist to monitor shipments, maintain accurate shipment information, and communicate with customers and carriers.

You will proactively identify and resolve transportation issues to keep operations running smoothly. Primary focus is knowing where the shipment is, whether it is on schedule, what needs to happen next, and what actions are required, using strong communication, detail-orientation,

We would love to welcome a new Freight Tracking & Customer Service Specialist to our team in Northlake, IL, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Freight Tracking & Customer Service Specialist role in the description above.

We appreciate your interest in this position.

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