Parts Outside Salesperson

Overview

Mercedes-Benz of Northlake

Location:

10725 Northlake Auto Plaza Blvd, Charlotte, North Carolina 28269

Summary: Responsible for selling parts to wholesale customers at the customer’s place of business. Obtain new customers and maintain relationships with existing customers.

• Sells to and obtains orders from wholesale parts customers.
• Drives to wholesale parts businesses to obtain new customers.
• Maintains effective customer relationships.
• Places special orders for parts.
• Reads appropriate manuals to ascertain type and specification of part.
• Provides pricing and product information to customers.
• Orders out-of-stock parts requested by customers.
• Meets individual sales and productivity goals.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

• Desired Education
  : GED
• High School Diploma
• Associate’s degree
• Bachelor’s degree
• Master’s degree
• Doctorate Degree

• Field of Study/Work Experience
  :
  Automotive
• Accounting
• Business
• Human Resources
• Information Technology

• Desired Work Experience
  : 5+ years
• up to 3 years
• 3-5 years

Advanced knowledge of automotive parts.

• Valid Driver’s License
• Automobile Salesperson License

Working knowledge of Microsoft Office products. Working knowledge of the Parts portion of the Dealership Management System and other computer applications to support operations.

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

• The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.
• Physical: regularly able to talk or listen; stand, walk, and sit; lift up to twenty pounds.

Duties are performed primarily outside of the dealership calling on wholesale parts businesses. Work includes driving, visiting customers, and moving throughout the dealership parts department. Employee continuously interacts with customers and parts employees.

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

• Math: ability to add, subtract, multiply, and divide.
• Reasoning: ability to apply common sense understanding to carry out instructions; deal with complex situations.

To perform the job successfully, an individual should demonstrate the following Core Values:

• Servant Leadership:
  Put the needs of others before their own.
• Teamwork through Trust & Respect:
  Diversity is strength; trust and respect enable teamwork.
• Integrity:
  Honesty and transparency in actions and decisions.
• Commitment to Customer Enthusiasm:
  Exceed the customer experience expectations.
• Passion for Winning:
  Strive to be the best, not the biggest, by how we treat our people.
• Accountability at All Levels:
  Ownership of actions and decisions.
• Commitment to Continuous Improvement:
  Seek opportunities to improve individually and as a team.

This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://(Use the "Apply for this Job" box below). Your Rights
6.