Security Officer

Overview

The Security Officer assigned to the hospital ensures the safety and security of patients, staff, visitors, and the premises within the hospital's campus. This role is critical in managing challenging situations, de-escalating potential conflicts, and responding swiftly to emergencies while maintaining a calm, supportive presence. This position includes operating a security vehicle to monitor the grounds, parking areas, perimeter access points, and satellite DCH properties as needed.

Security Officers must remain alert to potential safety risks while respecting the sensitive nature of the hospital environment, ensuring that all protocols are followed to protect both patients and hospital personnel.

• Monitor and secure the premises to prevent unauthorized access or disturbances.
• Conduct regular patrols of the hospital campus both on foot, vehicle or other, ensuring all areas are safe and free of hazards.
• Respond promptly to alarms, emergencies, or incidents within the hospital.
• Assist in the prevention and de-escalation of potentially volatile situations.
• Maintain a calm and respectful presence, helping to create a secure and therapeutic environment.
• Assist clinical staff in non-physical interventions to manage patient behavior.
• Support the enforcement of unit policies while treating patients with dignity and respect.
• Observe and report any unusual patient behavior or security concerns.
• Operate and monitor surveillance systems as necessary.
• Provide detailed reports of incidents, safety checks, and other relevant activities utilizing hospital reporting and any
• other required
• Adhere to hospital policies, procedures, and safety regulations.
• Maintain confidentiality in accordance with HIPAA and other legal standards.
• Complete initial and ongoing training in behavioral health, de-escalation techniques, and crisis management.
• Attend and participate in staff meetings and education.

• Participate in emergency response efforts, including various codes and other safety-related protocols.
• Use non-violent crisis intervention techniques to manage challenging situations safely.
• Collaborate with the healthcare team to ensure appropriate responses to patient needs.

• CPR and First Aid Certification.
• State-mandated security training or licensing.

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Mission, Vision, and Values including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.

• All other duties as assigned.

• High school diploma or equivalent required.
• Possesses a valid driver’s license. Must be insurable by DCH auto insurance.
• Experience in security, law enforcement, or behavioral health preferred.
• Certification in crisis intervention or de-escalation techniques (e.g. CPI, Healthy Interventions, etc).

• CPR and First Aid Certification within 90 days of hire
• State-mandated security training or licensing within 90 days of hire

• Strong communication, observational, and conflict-resolution skills.
  • Ability…