Service Technician

Location:

Midlands (between Northwich and Warrington), UK

• Perform software support, preventative maintenance, corrective maintenance, modifications and enhancements, routine servicing, warranty work and emergency responses
• Responsibility for equipment performance through product life cycle
• Manage all data and information required to understand the installation and the customer’s needs that lead to potential improvements
• Supervise electrical and mechanical adjustments of automated equipment
• Support and improvement of automated warehouses in ramp-up phase
• Electrical and mechanical repairs
• Analyse and diagnose electrical, mechanical and control issues
• Track and report incidents, improvements, preventive maintenance, etc.
• Quote, plan and execute after-sales service jobs
• Ensure compliance with local regulations
• Manage all technical documentation and manuals for after-sales support
• Dispatch and manage third‑party service companies

• +2 years of professional experience in automation, after‑sales service, industrial maintenance or commissioning in the UK
• Medium education on automation, robotics or electronics (preferably electrical biased)
• Proven experience to successfully interact with customers senior management regarding performance issues
• Background in warehousing/logistics installation industry is desirable
• Valid driving license and passport
• Availability to travel and to cover non‑office hours
• Programmable logic controller knowledge (Siemens Step7, TIA Portal…)
• Programming language C and IEC standard knowledge
• Frequency inverter knowledge (Sew, Lenze, Keb)
• Capacity to read and understand electrical schematics and mechanical drawings