Maintenance Coordinator

Position Summary

The Penske Maintenance Coordinator position focuses on managing inventory and administrative processes of the branch(es) to support maintenance operational efficiency, effectiveness, customer satisfaction and profitability.

Location:

Penske facility, 40 Commerce Way, Norton, MA.

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels by ordering parts according to sourcing procedure, ensuring suppliers deliver purchases defect‑free and on‑time through partnering with Centralized Parts Ordering on a daily basis.
• Receive and store parts in an organized and easily accessible manner, update Parts Net timely, conduct frequent inventory cycle counts and ensure parts are available when needed.
• Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.
• Ensure warranty items are shipped and received on time, and follow up on returns and warranty‑grams in partnership with the warranty department.
• Partner with Customer Service Coordinator to schedule repairs as parts become available.
• Vendor support and accountability, ensuring payments are processed correctly.

• Perform process analyses and reviews in areas such as inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas, investigating and recommending solutions and/or guidance to issues posing a risk to the drivers of profitability.
• Use systems such as Service Net or AS400 to understand operational dynamics for problem solving and process improvement.

• Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
• Complete projects and tasks assigned by the Branch Financial Manager and District Financial Manager.

• High school diploma or equivalent required; degree preferred.
• Interpersonal and relationship‑building skills with an ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• 2+ years of experience in customer service and operations; 2 years in a service and parts department preferred.
• Agile and quick learner, enjoys collaborative projects and continuous education.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work required schedule, work at the specific location, complete Penske employment application, submit to background investigation (including past employment, education and criminal history) and drug screening.

• Read, communicate verbally and/or in written form, remember and analyze certain information, and understand certain instructions or guidelines.
• Required to stand, walk, sit, use hands to touch, handle, feel and reach with hands and arms; be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Pay: $19.52–$24.38

Benefits:
Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more, visit (Use the "Apply for this Job" box below)./benefits

Penske is an Equal Opportunity Employer.