Last Mile Site Manager

Last Mile Site Manager (Norton, MA)

Last Mile management experience preferred. Bilingual English/Spanish a plus.

• Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams.
• Provides on‑site presence daily, weekly or bi‑weekly to ensure Haulers/Delivery Teams are following procedures.
• Oversees recruiting, processing, and performance of Haulers.
• Develops and maintains relations with vendors.
• Ensures follow up on shipping discrepancies, damaged goods and in‑home damage claims.
• Interfaces with end customers to ensure effective in‑home delivery for customers.
• Maintains monthly operation reports that include statistics and customer service scores.
• Other duties as assigned.

• Strong written and verbal communication skills.
• Excellent mathematical skills, able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to analyze technical and scientific journals as they pertain to the business and market.
• Strong problem‑solving and reasoning abilities to deal with a variety of problems and come up with creative solutions.

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range: $82k‑$88k per year. The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.