Dispatcher - ROS

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that’s why we seek a professional with integrity who respects and understands the demands of the job.

• Schedule drivers and organize dispatch of all equipment for the branch
• Assist in taking customer telephone orders for deliveries, pickups and service
• Arrange for all emergency field repairs
• Answer customer calls and review driver schedules in order to fulfill customer requests
• Assist Inside sales team as needed
• Other duties as assigned

• Daily scheduling of UR Drivers and outside haulers with proactive forward planning
• Manage constant change to the daily schedule to meet customer demands
• Manage inter-company transfer hauling
• Communicate Driver schedules and expectations
• Become expert on dispatch system, supporting applications, and dispatch processes
• Be a key player in the daily branch planning meeting
• Monitor and perform to dispatch metrics
• Provide excellent service to both external and internal customers
• Communicate with the team clearly, concisely, and honestly
• Assist in taking customer telephone orders for deliveries, pickups and service
• Assist Inside sales team as needed
• Other duties as assigned

• High School diploma or equivalent
• Valid driver's license with acceptable driving record
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations
• Diligent attention to safety
• Strong ability to multitask in a fast-paced environment
• Superior customer service, teamwork and verbal/written communication skills
• This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

• College degree preferred or equivalent experience
• Diligent attention to safety
• Strong ability to multitask in a fast-paced environment
• Superior customer service, teamwork and verbal/written communication skills
• Keen attention to detail
• Analytical and processes oriented
• Planner, preparer, problem solver, decision maker
• Valid driver's license with acceptable driving record
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations
• This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

En tant que répartiteur à United Rentals, vous serez responsable d’organiser la répartition quotidienne de l’équipement de la succursale de manière opportune et sécuritaire.

Principales responsabilités (liste non exhaustive) :

• Organisez l’horaire des chauffeurs et la répartition de tout l'équipement pour la succursale
• Aider à prendre les commandes téléphoniques des clients pour les livraisons, les ramassages et le service
• Organiser toutes les réparations d'urgence sur le terrain
• Répondre aux appels des clients et revoir les horaires des chauffeurs afin de répondre aux demandes des clients
• Assister l'équipe commerciale interne au besoin
• Autres responsabilités en fonction des besoins

Exigences du poste :

• Diplôme d’études secondaires ou équivalent
• Permis de conduire valide et dossier de conduite acceptable
• Connaissances techniques en matière de règles et de règlements du Department of Transportation/Federal Motor Carrier (ministère des Transports)
• Attention soutenue pour la sécurité
• Forte aptitude à gérer plusieurs tâches à la fois dans un environnement rapide
• Sens du service à la clientèle et du travail d’équipe, compétences en communication verbale et écrite
• Ce poste est considéré comme un poste critique en matière de sécurité aux fins des politiques et procédures de United Rentals.

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation
• Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture
• Comprehensive U.S. benefit offerings
• Additional benefits for Canadian employees

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email  for assistance. United Rentals proudly hires active duty members, veterans, reservists, and their families.

Compensation Range: $24.00 – $42.00 per hour.