Public Safety Manager

Public Safety Manager

The City of Norwalk is seeking an experienced Public Safety Manager for its Public Safety Department. This role supports the Director by planning, organizing, and coordinating activities and staff in Public Safety Operations, Dispatch, and Training. The manager provides leadership, technical expertise, and direction on public safety matters, assists with budgeting and policy development, and performs related duties. When assigned to the Emergency Operations Center (EOC), the manager coordinates the city's Emergency Operations Plan.

Responsibilities include EOC readiness, continuity planning, disaster preparedness, emergency response, recovery, and resilience initiatives. This position manages public safety and emergency management staff, sets priorities, and oversees both administrative and field operations. The manager reports to the Director of Public Safety. This role provides direct supervision to Public Safety Officer I, II, and III, Office Assistant II, and Management Analyst positions.

It also provides supervision to full-time and hourly Senior Code Compliance Inspectors, Code Compliance Inspectors, Management Analysts, and Office Assistant II positions.

Prepares and monitors the department's budget; drafts comprehensive agenda reports and correspondence for City Council and Public Safety Commission; researches related grant opportunities, prepares related grant proposals, and administers current grant awards; conducts special research and projects.

Manages and participates in the development and implementation of the goals and objectives as they relate to the overall department and divisions within; ensures staff workload is completed accurately and efficiently; ensures staff follow-up as it relates to community requests for service; reviews, monitors and analyzes the effectiveness of service delivery; develops training programs, implements policies and procedures.

Plans, coordinates, directs and oversees the services and activities of the department. Identifies work assignments, projects and programs; monitors workload; evaluates work productivity, methods and procedures; assesses community needs and trends; directs appropriate department strategies.

Identifies solutions to issues relating to community calls for service; reports activity to staff and multi-agency groups; directs staff to take action to address pending issues; communicates with residents regarding further investigation and follow-up; identifies other solutions to address reported issues; provides feedback to staff and community.

Participates in regular meetings with L.A. County Sheriff's officials and liaisons to address public safety-related matters; attends weekly meetings with department supervisors, specialized Sheriff task forces, and multi-agency task forces.

Ensures office and field staff provide appropriate response to the community; manages calls for service records; oversees logs and documentation; monitors radio traffic; establishes and maintains positive relationships with City Council, Commissions, community service groups and residents.

Manages and directs staff to properly schedule and hire Public Safety Officers (PSOs) to ensure deployment for daily tasks.

Maintains and oversees the purchasing of all Public Safety Department equipment.

Provides professional development for the Public Safety Officer Ill and subordinate staff by creating training and mentoring opportunities.

Prepares and presents oral and written reports on Public Safety-related programs and enforcement activity, and other duties as assigned

Oversees the following programs within the Public Safety Department:
Vehicle Abatement Program, Parking Enforcement Program, Facility Security Program, Special Event liaison for Recreation and Park Services during approval process, Employee Training Programs

Knowledge, Skills, and Abilities Knowledge of public safety practices, including police operations, contract law enforcement, crime prevention, traffic enforcement, emergency management, municipal operations, interagency coordination, administrative practices, and the City's public safety needs. Ability to lead public safety and emergency management programs; understand and apply federal, state, and local laws and regulations; communicate clearly through reports, presentations, and public outreach; analyze problems and develop effective solutions;

work with City leaders, partner agencies, and the community; lead emergency operations, training, and preparedness exercises; manage multiple priorities; prepare reports, financial documents, and grant applications; and use sound judgment, professionalism, and diplomacy. Experience managing public safety operations, emergency preparedness and response, budgets, personnel, training programs, equipment procurement, and administrative functions in a municipal environment. Education and/or Experience Bachelor's degree from an accredited college or university in public…