Assistant Retail Operations Manager

Position Overview

Now Hiring:
Assistant Retail Operations Manager

Schedule: Full-time — Must be available nights & weekends Compensation: $16.00 – $16.50 per hour (DOE)
Location: Norwalk, CA

What’s In It for You

• Medical, Dental, and Vision
• Paid Time Off
• 401(k) Retirement Plan
• Generous Employee Discounts

We are currently seeking an Assistant Retail Operations Manager to support store operations, customer service, and team development.

What You’ll Be Doing:

• Help supervise store staff and support employee training activities
• Work alternating shifts with the Store Manager to support daily operations
• Complete additional responsibilities as assigned by store leadership
• Perform store opening and closing procedures
• Prepare and manage daily bank deposits, including bank drop-offs
• Obtain change for store operations when neededidine
• Receive, organize, and process incoming merchandise shipments
• Maintain a clean, organized, and professional store environment
• Process customer purchases accurately in accordance with company procedures
• Welcome customers, answer incoming calls, and provide assistance as needed
• Support customers in locating products and making purchasing decisions

What You’ll Need

• High school diploma or equivalent required
• Minimum of 2 years of retail experience preferred
• Previous assistant management or leadership experience is a plus
• Strong customer service and communication skills
• Ability to lift up to 25 pounds, climb ladders, and stand for extended periods
• Valid driver’s license required; bilingual skills are an advantage

What You’ll Learn

• Leadership and organizational development skills
• Sales and merchandising best practices
• Customer service techniques including communication and exemplary customer service skills
• The ability to adapt to fast and unique situations
• How to network and build long-lasting relationships with customers and colleagues

USD $16.00 - USD $16.50 /Hr.