Office Assistant; Office​/On-site

Introduction

Are you a clerical professional with two (2) years of general clerical experience? If so, we invite you to take this opportunity to join our team! The State of Connecticut, Department of Children and Families (DCF) – is accepting applications for one (1) part‑time Office Assistant position in Norwalk, CT. Join the dedicated team at the Connecticut Department of Children and Families as an Office Assistant and play an important role in supporting Child Protection Social Workers and the families they serve.

This position offers the opportunity to contribute to the daily operations of a fast‑paced office environment by providing essential clerical, administrative, and receptionist support while serving as a welcoming and professional point of contact for the public.

• Professional growth and paid professional development opportunities.
• Healthy work‑life balance to all employees.
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.

The Office Assistant performs a wide range of general clerical and administrative functions, including typing and data entry, maintaining filing and indexing systems, preparing correspondence and reports, processing documents and financial records, managing calendars and office procedures, and responding to inquiries from staff, partner agencies, and the public. This role also requires strong organizational skills, attention to detail, sound judgment, and the ability to work effectively with a variety of electronic systems and office equipment.

The ideal candidate will demonstrate professionalism, excellent communication and interpersonal skills, and the ability to manage multiple priorities while supporting the mission of protecting and strengthening children and families throughout Connecticut.

• Typing:
  Types a variety of materials in relation to other duties or as assigned; enters and retrieves data on computers, tablets, and other electronic equipment.
• Filing:
  Sets up and maintains office procedures, filing and indexing systems and forms for own use.
• Correspondence:
  Composes routine correspondence.
• Report Writing:
  Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data.
• Interpersonal:
  Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority; responds to inquiries from other work units or departments/agencies; applies agency policies and state statutes and regulations in determining case status; may lead lower level employees in carrying out assigned clerical functions.
• Processing:
  Maintains calendars of due dates and initiates recurring work or special clerical projects; processes a variety of documents in determining routine case status; exercises discretion in choosing appropriate follow‑through procedures within defined guidelines; processes purchase requisitions/ purchase orders; prepares payment lists and billing invoices; receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders; maintains files, journals or account ledgers;
  
  figures payments, costs, discounts and adjustments using prescribed methods; receives monies in various forms such as cash, checks and money orders and prepares for deposit; maintains inventory and orders supplies; uses a variety of electronic equipment to perform job functions.
• Performs related duties as required.

• Knowledge of office systems and procedures including proper telephone usage and filing.
• Interpersonal skills; oral and written communication skills; performing arithmetical computations.
• Ability to perform a full range of clerical tasks; operate office equipment (computers, tablets); operate office suite…