Receptionist, Administrative​/Clerical

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Full Time Norwalk, CT, US

The Receptionist serves as the first point of contact for clients, visitors, and employees, playing a crucial role in creating a welcoming and professional environment. This position is responsible for managing multi‑line phone systems efficiently, ensuring all calls are answered promptly and directed to the appropriate personnel. The Receptionist also performs a variety of general administrative duties, including greeting clients, handling correspondence, and maintaining office organization.

By managing multiple phone lines and operating office equipment such as copy machines, the Receptionist supports smooth daily operations. Ultimately, this role contributes significantly to the overall efficiency and positive image of the organization through excellent communication and organizational skills.

• High school diploma or equivalent.
• Proven experience in receptionist or front desk roles handling multi‑line phone systems.
• Basic proficiency with office equipment such as copy machines and fax machines.
• Ability to perform general administrative and office duties efficiently.

• Experience working in a fast‑paced office environment.
• Familiarity with scheduling software and basic computer applications (e.g., Microsoft Office Suite).
• Additional training or certification in office administration or customer service.
• Bilingual abilities to assist a diverse client base.
• Demonstrated ability to manage multiple tasks simultaneously with attention to detail.

• Answer and manage multiple phone lines using a multi‑line phone system, ensuring calls are handled with professionalism and routed correctly.
• Greet clients and visitors warmly, providing assistance and directing them to the appropriate departments or personnel.
• Perform general office duties including filing, copying, faxing, and maintaining office supplies and equipment.
• Maintain a clean and organized reception area to create a positive first impression for all visitors.
• Assist with scheduling appointments, managing calendars, and supporting administrative tasks as needed.

The required skills such as multi‑line phone management and phone etiquette are essential for handling high volumes of incoming calls professionally and efficiently. Receptionist duties and general administrative skills enable the candidate to support daily office operations, including greeting clients and managing correspondence. Proficiency with office equipment like copy machines ensures smooth handling of document‑related tasks. The ability to manage multiple phone lines and multi‑phone systems allows for seamless communication flow within the organization.

Preferred skills, including familiarity with scheduling software and bilingual communication, enhance the Receptionist's capability to serve a broader client base and adapt to dynamic office environments.