Office Admin & Scheduling Coordinator

Benefits:

• 401(k) matching
• Employee discounts
• Free food & snacks
• Paid time off
• Training & development

Location:

Norwalk, CT

Compensation: $50,000 – $60,000 + performance bonus

Weltē Electronic Systems is a growing electronic security and fire alarm company serving residential and commercial clients. We specialize in alarm systems, video surveillance, access control, and fire alarm systems.

We are looking for a highly organized, detail-oriented Operations & Service Coordinator to take control of scheduling, job setup, and customer coordination so the owner can focus on growth.

• Scheduling installation and service calls for technicians
• Managing daily technician routes and adjusting schedules in real time
• Preparing contracts, job files, and ensuring all paperwork is complete
• Coordinating permits (when required)
• Creating and sending deposit invoices
• Communicating with customers (scheduling, updates, follow-ups)
• Tracking job progress to ensure jobs stay on schedule
• Ordering parts and maintaining basic inventory levels
• Scheduling annual inspections and recurring services

• Technicians start every day with a clear schedule
• Jobs are properly set up before technicians arrive
• Customers are informed and not calling for updates
• Deposits are invoiced immediately after sale
• No jobs fall through the cracks

• 2–5 years experience in scheduling, dispatch, or operations (alarm, HVAC, electrical, or similar preferred)
• Strong organizational and multitasking ability
• Ability to manage multiple moving parts without dropping details
• Comfortable speaking with customers and technicians
• Proficient with computers and software systems

• Someone who needs constant direction
• Someone uncomfortable managing technicians or holding people accountable
• Someone who struggles with organization or follow-through

• Experience in the alarm/security industry
• Experience with scheduling/dispatch software
• Basic understanding of low-voltage systems

Reply with your resume and a short paragraph explaining:

“Describe a time you had to manage multiple schedules or moving parts t systems did you use to stay organized?”