Office Manager-Fairfield, CT

About Us

HEI manages an unparalleled portfolio of leading full‑service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper‑upscale, luxury, and premium select‑serve hotels in urban, super‑suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

• Salary Range: $80,000.00 - $90,000.00 Annually
• Tipped/Service Charge Eligible? No
• Discretionary Performance Bonus Eligible? Yes

The Corporate Office Manager / Executive Assistant will split time between high‑touch, high‑discretion support for Senior Leadership Team ("SLT") and broader responsibility for the smooth day‑to‑day operation of the corporate office. This person will be the central point of contact for scheduling, logistics, vendor relationships, and workplace experience.

• Manage and prioritize calendars across SLT, resolving conflicts and protecting focus time
• Schedule internal and external meetings, coordinating across multiple time zones and stakeholders
• Anticipate scheduling needs proactively rather than reactively

• Book travel (flights, hotels, ground transportation) and build detailed itineraries
• Handle travel changes and disruptions in real time

• Prepare agendas, materials, and pre‑reads for executive meetings
• Attend select meetings to capture notes and track follow‑up action items
• Coordinate logistics for SLT meetings, offsite meetings, as needed

• Draft correspondence, presentations, and reports on executives' behalf including supporting business‑related social media accounts
• Serve as a professional gatekeeper and liaison to internal and external stakeholders

• Process expense reports and reimbursements for SLT

• Exercise sound judgment and discretion when handling sensitive business, financial, or strategic information

• Manage seating charts and space planning as headcount changes
• Oversee conference room booking and usage etiquette
• Coordinate desk/equipment setup, including ergonomic requests with IT and administer badge access
• Manage overall office etiquette including office presentation, attendance and dress code

• Manage vendor relationships and contracts (cleaning, IT support, security, food service, supplies)
• Negotiate vendor contracts and renewals
• Troubleshoot day‑to‑day facilities issues (HVAC, equipment, building management)
• Coordinate with building management as needed

• Own and report on the office operations budget
• Approve and track office‑related spend and cost efficiencies
• Manage supply inventory and ordering

• Serve as the go‑to point of contact for staff on office‑related issues
• Coordinate company‑wide communications on office matters (closures, changes, updates)
• Maintain the office calendar of events, holidays, and celebrations
• Manage kitchen/pantry stocking and any food & beverage program

• Maintain compliance with basic workplace safety practices (fire drills, first aid kits, and emergency procedures)

• Assist HR in planning and executing company…