Director, Sales Operations

Responsibilities

• Responsible for the management and execution of programs, processes, systems, communications & logistics related to Sales Operations
• Take ownership and define, deliver and manage programs on a global basis
• Support achievement of business objectives and goals by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of sales programs.
• Partner & collaborate with senior Strategy and Operations colleagues, IT & other business units to capture operational & business requirements.
• Provide thought leadership on appropriateness of tools and process to deliver program goals.
• Design and deliver program communications and presentations to all management levels within and beyond Sales.
• Manage ongoing interactions with internal stakeholders
• Create and manage key success measurement criteria and develop feedback reports and analysis to drive continuous program improvement.

• Bachelor’s Degree or higher
• 10+ years’ business experience
• 7+ years successful project management experience involving implementation of large strategic projects across a complex matrix organization with distributed virtual teams.
• Ability to lead multiple large projects in parallel
• Experience supporting content, strategy or product and/or product strategy, analytics platform projects and programs
• Experience with release planning, authoring user stories and acceptance criteria, viable product negotiation, and working with agile development teams with successful results.
• Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment.
• Leadership skills with the ability and credibility to own and manage complex global cross-business-unit programs of work.
• Excellent stakeholder management, people skills, negotiation, influencing, collaboration, communication, and presentation skills a must.