Operations Associate

Operations Associate - Norwalk

Full Time
Norwalk, CT

Wilton Re is an industry leader in the life (re) insurance space, specializing in the acquisition of in force life insurance and annuities. We are experienced industry specialists focused on the risk, capital and operational needs of our clients’ businesses. We provide our clients with the services they need from in force transactions and product development to underwriting and new business strategies.

Wilton Re has the resources and expertise to pursue and successfully manage the largest life and annuity transactions in the market.

The Operations Associate will apply analytical and project management skills to the ongoing management of in force policies. This position does not require insurance industry experience, but a candidate must be comfortable in not only structuring and managing projects, but also analyzing data and facilitating solutions in different subject areas. A candidate can expect to grow knowledge in the following:

• Life, Annuity, and Long Term Care (LTC) products
• All aspects of insurance operations such as policy owner services, claims, actuarial, regulatory reporting and compliance, accounting, and financial reporting

• Determine frequency and content of financial and non-financial reports, analyze results, identify key trends, and troubleshoot problem areas/mitigate risk
• Collaborate with partners to establish or refine policies and procedures that define the necessary aspects of administration
• Contribute to internal and external reporting and presentations (e.g. Board reporting)
• Assist in the general oversight of third parties that provide operational services
• Assist in monitoring Service Level Agreements and other operational aspects for in force management activities

• Break-down high-level scope into the applicable work items across multiple disciplines and organizations
• Define project scope, goals, and approach in collaboration with key contributors
• Establish project plans including milestones, timelines, dependencies, and deliverables
• Manage the entire project lifecycle through tracking, analyzing, and mitigating risks and issues
• Communicate and manage project expectations to owners, sponsors, team members, and other stakeholders in a clear and concise fashion

• Minimum of 2 years of working experience in a fast-paced operational environment, demonstrating strong organizational, analytical, and problem‑solving skills.
• High proficiency in MS Office, particularly Excel.
• Excellent verbal and written communication, facilitation, and presentation skills.
• Exceptional ability to simultaneously track, prioritize, and organize multiple projects and tasks.

• Ability to query and manipulate large sets of data from disparate sources preferred.
• Understanding of basic aspects and tenets of Software Development Life Cycle (SDLC) preferred.
• Experience with Extract‑Transform‑Load (ETL) projects such as data conversion and data integration preferred.

Bachelor’s degree preferably in the field of finance, business administration, or computer science.

Norwalk, CT
Hybrid Structure
Minimal to no travel required
Base salary/hourly rate range for this position in Connecticut is between $70,000 and $95,000. Please note that specific compensation decisions are based upon a variety of job‑related factors as permitted by law, including geographic location, credentials, skills, education, training, and experience. Base salary is just one component of Wilton Re’s total compensation package for employees. Additional compensation includes annual performance‑based bonus, 401(k) with employer contribution, and profit‑sharing program.

Employee may also be eligible for long‑term incentives. All incentives and benefits are subject to the applicable plan terms.

• Competitive vacation and sick time, including company‑paid holidays, floating holidays and early closing days.
• 401(k) plan with employer contribution – U.S. Employees Only.
• Profit sharing program.
• Competitive…