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Client Success Manager: Implementations & Retention
Job in
Norwalk, Fairfield County, Connecticut, 06860, USA
Listed on 2026-09-08
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-08
Job specializations:
-
Business
Client Relationship Management
Job Description & How to Apply Below
Express Scripts is seeking a results-driven Client Relations professional in Connecticut to manage a portfolio of business, drive client satisfaction, and lead cross-functional implementations. You will analyze performance metrics, resolve issues, and ensure service excellence for clients and consultants.
The role emphasizes proactive consultation, benefit management, and collaboration with account directors to meet client expectations and retention targets. Some travel may be required.
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