Customer Service Representative

Position: Customer Service Representative $18/HR - IMMEDIATE HIRE
Immediate Opening:
Customer Service Representative

Location:

On-site in Norwalk, CT

Schedule:

Monday-Friday (8-hour shift between 8 AM-6 PM) + every other Saturday

Pay: $18/hr

Overtime: $27/hr (time and a half)

About the Opportunity

We're hiring Customer Service Representatives to join a fast‑paced, supportive team with full training provided and real opportunities for advancement. If you're motivated, professional, and ready to grow your career, this role offers stability, skill development, and consistent overtime availability.

What You'll Do

In this role, you'll be the first point of contact for potential customers, handling a high volume of inbound and outbound calls. Your responsibilities will include:

+ Managing inbound and outbound customer calls with professionalism and accuracy

+ Engaging potential customers and promoting company services

+ Upselling products and services to support business growth

+ Explaining service offerings clearly and confidently

+ Processing credit card payments over the phone to close sales

+ Entering customer information into internal systems with precision

What We're Looking For

+ 2+ years of office or customer service experience

+ Strong ability to manage inbound phone calls

+ Proficiency with Microsoft Office

+ A self‑starter who can work independently and stay organized

+ Excellent verbal communication and customer engagement skills

Why You'll Love Working Here

+ Full training provided - no industry experience required

+ Overtime available at time and a half

+ Clear path for advancement

+ Supportive team environment

+ Stable, long‑term opportunity

+ Job Type & Location

This is a Contract to Hire position based out of Norwalk, CT.

Pay and Benefits

The pay range for this position is $16.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Norwalk,CT.

Final date to receive applications

This position is anticipated to close on Feb 28, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.