Entry Level Operations Associate

IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED

GREAT JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT - FULL TRAINING PROVIDED

Shift: Monday – Friday, flexible between 8:00 AM – 6:00 PM (8‑hour shift) and must be able to work every other Saturday.

Overtime: Available. Overtime will be paid at one and a half times the regular rate.

Pay Rate: $18 / hr.
Overtime Rate: $27 / hr.

Location: On site – Norwalk, CT.

• 2 years of office experience / customer service experience or a bachelor’s degree.
• Ability to manage inbound phone calls.
• Proficient with Microsoft Office.
• Self‑starter.
• Excellent communication skills.

• Handle inbound and outbound calls to engage with potential customers.
• Promote and upsell services and products to drive business growth.
• Provide detailed information about services and educate customers on our offerings.
• Close sales by processing credit‑card payments over the phone.
• Accurately enter customer information into the database.

This is a Contract‑to‑Hire position based out of Norwalk, CT.

The pay range for this position is $16.00 – $18.00 /hr.

Benefits (subject to eligibility and may change):

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off / Leave (PTO, vacation, or sick leave)

Final date to receive applications: February 25, 2026.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.