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Practice Success & Solutions Advisor
Job in
Norwalk, Fairfield County, Connecticut, 06860, USA
Listed on 2026-05-31
Listing for:
IDOC
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
IDOC is seeking a Support Desk Consultant to serve as the primary contact for member inquiries, providing comprehensive support for over 3,200 optometrists. You'll combine excellent customer service with consultative sales opportunities to enhance member engagement.
The role requires 5+ years of customer service experience, and preferably experience in the optical industry. Strong organization and communication skills are essential, and flexible working hours are required to support our members across time zones.
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