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Strategic Customer Success Manager

Job in Norwalk, Fairfield County, Connecticut, 06860, USA
Listing for: Momentive Software, Inc.
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager – Growth & Renewals

Momentive Software, Inc. is looking for a Customer Success Manager to manage relationships with smaller to mid-sized clients, enhancing customer loyalty and retention.

This hybrid role involves working in Groton, CT or Atlanta, GA and requires excellent analytical, problem-solving, and relationship-building skills. The ideal candidate will have a Bachelor's degree and a strong understanding of customer objectives.

The position emphasizes client satisfaction and revenue growth through effective communication and support.

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