Customer Experience Specialist - Home Services
Job in
Norwalk, Fairfield County, Connecticut, 06860, USA
Listed on 2026-08-22
Listing for:
Sila Services
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Astacio Plumbing, Heating, Cooling & Electrical is hiring a Customer Service Representative in Norwalk, CT. You will be the first contact for homeowners, handling service inquiries, scheduling, and follow-ups to ensure a positive customer experience.
The role emphasizes phone-driven interactions, organization, and ownership of the customer journey from first contact through service completion. Prior CS or scheduling experience is valued and training is provided.
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