Resource Coordinator

Field Services Project Coordinator

This individual will play a critical role supporting field services projects from initiation through completion, partnering closely with project managers and field technicians to ensure successful execution. The ideal candidate will own the technician dispatch process, coordinate work orders, manage deliverables, vet field technicians, and maintain project schedules across a high volume of concurrent projects. This role requires strong communication skills, technical aptitude within networking and infrastructure environments, and the ability to manage multiple priorities in a fast-paced remote setting.

Candidates should be comfortable owning the field technician lifecycle from scheduling through project closeout while collaborating with cross-functional stakeholders throughout project execution.

Day-to-Day Responsibilities:

• Coordinate and manage multiple simultaneous field service projects at various stages of completion
• Vet, qualify, and conduct pre-call screenings with field technicians prior to project assignment
• Dispatch field technicians and ensure proper scheduling based on project requirements and timelines
• Create, post, and manage work orders through Field Nation and internal project management systems
• Monitor technician check-ins/check-outs and provide real-time project updates to project managers
• Collect project deliverables, documentation, and completion reports from field technicians
• Partner with project managers to ensure projects remain on schedule and meet client expectations
• Close completed work orders, ensure technician payment processing, and maintain accurate project records