Assistant General Manager | Norwalk Residence Inn

Assistant General Manager | Norwalk Residence Inn

Norwalk, CT, United States (On-site)

• Responsible for the day-to-day hotel operation along with Department Leaders.
• Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily Hotel operational procedures.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives.
• Responsible for responding and handling all guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Develop and implement monthly Marketing strategies with the team.
• Build, maintain, and engage with local grassroots marketing campaigns to increase local awareness of the brand.
• Increase in-house guest awareness of the roof‑top and lounge during seasons.
• Work closely with marketing team to develop and interact on social media accounts to engage the local community.
• College degree preferred.
• Minimum of 3 years’ experience in restaurant management, Marriott Hotel Experience preferred.
• Accounting and cost control experienced.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Ability to satisfactorily communicate with guests, management and co‑workers to their understanding.
• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Bilingual English/Spanish a plus.
• Working knowledge of all hotel departments.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply good judgment to carry out instructions.
• Knowledgeable of the property management system.
• Knowledge of local activities and attractions appropriate for clientele.

• Job Identification 236092
• Posting Date 06/27/2026, 03:55 AM
• Locations 45 S Main St, Norwalk, CT, 06854, US (On-site)