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Pet Host Lead - Front Desk & Guest Experience
Job in
Norwalk, Fairfield County, Connecticut, 06860, USA
Listed on 2026-09-10
Listing for:
Workstream
Full Time
position Listed on 2026-09-10
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services
Job Description & How to Apply Below
NVA Pet Resorts, part of National Veterinary Associates, is seeking a Pet Host Lead to supervise the front desk and deliver a polished client experience at our Norwalk, CT resort. You will lead by example, coach teammates, and drive service excellence and revenue growth.
The role focuses on supervising daily operations, promoting memberships, handling guest concerns, and collaborating with leadership to optimize occupancy and ensure safety and presentation in the lobby.
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