Global Mobility and Immigration Partner; Hybrid, Norwalk

Overview

Global Mobility and Immigration Partner (Hybrid, Norwalk)

Norwalk, CT

This is a Hybrid role based out of our Norwalk, CT office

Open Table, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on their team, their guests, and their bottom line, while enabling diners to discover and book the perfect restaurant for every occasion.

The People Operations team at Open Table is dedicated to enhancing the employee experience while prioritizing efficiency and scalability. As a Global Mobility & Immigration Partner, you will lead global mobility and immigration needs and drive processes to completion.

• Evolve Open Table’s global mobility and immigration programs to ensure compliance, scalability, and a consistent employee experience across all markets globally.
• Proactively gather and share knowledge on immigration laws, visa requirements, and standard methodologies with HR Business Partners and employees.
• Own and lead the end-to-end process for global mobility, business travel and immigration cases, ensuring efficient and timely completion while maintaining a positive employee experience.
• Support the development and continuous improvement of global mobility policies to align with local legal requirements and company objectives.
• Identify challenges and collaborate with internal teams and external parties to address issues with innovative solutions.
• Serve as the primary point of contact for HR Business Partners, external counsel, and employees, providing proactive case status updates and efficient process management.
• Collaborate with external legal counsel to ensure timely and accurate information and alignment among all parties.
• Work with People Operations Specialists to align immigration and mobility with onboarding, payroll, and benefits administration, leveraging knowledge of local regulations to ensure compliance and avoid delays.
• Partner with Compensation, Payroll, Talent Acquisition and Legal to ensure smooth case management.
• Identify and implement scalable, structured approaches to case handling to improve efficiency and reduce urgent requests.
• Establish processes for collecting and analyzing costs related to immigration and mobility, including relocation, visa expirations, renewals, and new applications to inform budgeting and decision-making.
• Review and refine current processes to improve communication and visibility for partners; regularly seek feedback and adjust strategies as needed.

• 5+ years of experience leading global mobility and immigration processes, including visa applications, renewals, and relocations across multiple regions, with emphasis on USA and European immigration laws.
• Knowledge of immigration laws, visa categories, work permits, and global mobility processes, particularly in Europe.
• Experience managing sophisticated cases with tight deadlines and end-to-end visa and relocation handling.
• Experience gathering, analyzing, and reporting data related to immigration and mobility.
• Strong organizational, communication, and analytical skills.
• Ability to work independently and proactively in a fast-paced environment.
• Experience developing and maintaining case tracking systems and improving process efficiency.
• Experience with HR technology (e.g., Workday and Zendesk).
• Experience managing budgets for global mobility programs, including forecasting and cost analysis.
• Flexible with working hours due to the global reach of the business.

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being: company-paid therapy sessions via Spring Health and a company-paid Headspace subscription
• Annual company-wide week off for team recharge
• Paid parental leave and generous vacation, with time off for birthdays
• Career growth resources, including access to on-demand e-learnings
• Travel discounts and Employee Resource Groups
• Free lunch 5 days per week and an office in the Empire State Building with building amenities

Open Table is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note:

This job description reflects the current requirements and may be subject to change. This role is located in Norwalk, CT with hybrid work options.