Digital Platform Consultant – Pre-Sales, Retirement Services

Responsibilities

• Manages, develops, and leads detailed demonstrations of Voya’s digital technology solutions across all retirement market segments for plan sponsor clients/prospects and intermediary partners.
• Serves as the highest-level digital technology expert and trusted resource at finals presentations, client review meetings, consultant due diligence meetings, and in other highly visible forums such as client and industry conferences.
• Educates and informs our business partners and clients about how to gain most value from Voya’s digital solutions.
• Carefully listens and responds confidently to objections and posed questions.
• Provides day-to-day digital technology expertise during the sales process, including directly interfacing with Voya’s sales and relationship management teams, clients, and intermediary partners.
• Influences technology roadmap by skillfully gathering product insights and communicating customer feedback to digital product management teams.
• Ensures that Voya’s sales and relationship management teams are accurately and suitably supported, resulting in successfully closed deals.
• Regularly collaborates with technology development team in support and ongoing maintenance of technology demo websites and mobile solutions.
• Supports other digital technology assignments, as needed, in support of client engagements, solutioning, and best practice use of customer technology.

• Bachelor’s Degree, plus 5–7 years' experience working in retirement plan industry with related product knowledge.
• Previous experience in a presales, technical consulting, or solutions engineering role with financial services organizations.
• Advanced written and verbal communications skills, including hosting presentations and digital technology demonstrations in person and with virtual audiences.
• Highly adept at managing technical meeting set up for in‑person engagements.
• Strategic thinking and technical proficiency skills, with basic technology platform understanding.
• Self‑motivated, with strong interpersonal skills and problem‑solving mindset.
• Passionate ability to work well in a sales support environment, partnering with high‑performing sales teams.
• FINRA Series 6 license required, or willingness to obtain within 12 months of hire into the position.
• Ability to travel to on‑site meetings (25% average; up to 50% during peak times). This includes overnight travel.