AVP, Operations

AVP, Operations

Full Time

Norwalk, CT OR Remote

Wilton Re is an industry leader in the life (re) insurance space, specializing in the acquisition of in force life insurance and annuities. We are experienced industry specialists focused on the risk, capital and operational needs of our clients’ businesses. We provide our clients with the services they need from in force transactions and product development to underwriting and new business strategies.

Wilton Re has the resources and expertise to pursue and successfully manage the largest life and annuity transactions in the market.

Wilton Re Services, Inc. is looking for an Assistant Vice President (AVP) of Operations that can apply analytical and project management skills to both acquisition integration programs as well as on-going management of in force policies. This position requires insurance industry experience including product knowledge as well as some understanding of accounting and statutory reporting concepts. A candidate must also have experience in not only structuring and managing high-touch projects, but also facilitating solutions in different subject areas.

A candidate can expect to grow knowledge in the following:

• Direct, Ceded, and Assumed insurance concepts across life, annuity, and Long Term Care (LTC) products
• All aspects of integrating acquired blocks including administration during transition period, policy conversion, process integration, and data integration
• All aspects of insurance operations including policy owner services, claims, actuarial, regulatory reporting and compliance, accounting, and financial reporting

• Acquisition Integration: specific responsibilities applicable to legal entity purchases or reinsurance transactions (75%)
• Assist in due diligence activities including tracking of operational requests and responses, conducting expenses analyses, as well as documenting risk assessments and operational considerations
• Structure and manage transition plans across various functional areas and phases of integration from pre-closing to post-transition.
• Coordinate activities across Wilton Re functional areas as well as external parties including the client to establish operational effectiveness both pre-and-post change in administration
• Conduct general oversight of third-party providers that provide data conversion, target system modification, and business process conversion planning and execution
• Assist in compiling the analysis and recommendations to resolve issues or mitigate risks across various matters during the transition and conversion period
• Conduct oversight in the post-conversion phase where special monitoring or projects apply upon conversion of administration
• In Force Management: applicable to on-going management of integrated transactions (25%)
• Assist in the general oversight of third parties that provide operational services
• Assist in monitoring Service Level Agreements and other operational aspects for in force management activities
• Determine frequency and content of status reports, analyze results, and troubleshoot problem areas/mitigate risks for special projects
• Collaborate with partners to establish or refine policies and procedures that define the necessary aspects of administration
• Contribute to internal and external reporting and presentations (e.g., Board reporting)
• Project Management: general responsibilities applicable to all project-based work (Applies to both Acquisition Integration and In Force Management above)
• Break-down high-level scope into the applicable work items across multiple disciplines and organizations
• Define project scope, goals, and approach in collaboration with key contributors
• Establish project plans including milestones,…