Director, B2B & Corporate Communications

Director, B2B & Corporate Communications

Norwalk, CT

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, Open Table, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at Open Table has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Restaurants are undergoing a tech revolution — and Open Table is at the center of it. We are seeking a strategically minded Director of B2B & Corporate Communications to own the global narrative that drives our presence and credibility within the hospitality industry. Reporting to the Head of Global Communications, you will serve as a high-impact leadership figure responsible for positioning the company as a strategic technology and data partner.

In this role, you will ensure that every touchpoint with restaurant customers, technology partners, and the broader business community strengthens our reputation as an industry leader. Your focus will be on building trust as an ultimate differentiator and expanding our corporate narrative globally.

• Develop and execute comprehensive B2B communication strategies to strengthen relationships with restaurant customers, prospects, partners, and industry influencers — working hand-in-hand with marketing and go-to-market teams to make every campaign land harder.
• Own communications for global partnerships, integrations, and emerging business units, orchestrating co-announcements and shared storylines with major technology platforms.
• Lead external storytelling around product innovation, AI developments, and industry milestones to advocate for restaurant success and solidify Open Table’s global market presence.
• Get Open Table's story in front of the people who matter — pitching, shaping, and landing coverage across mainstream and emerging media, and turning reactive moments into opportunities to lead the conversation.
• Manage the executive bench in partnership with brand communications by crafting talking points, speeches, bylines, and preparing leadership for high-profile industry appearances.
• Support crisis navigation, operational resiliency, and data policy defenses to protect and enhance Open Table’s corporate reputation.
• Build the backbone that makes it all work — approval workflows, escalation paths, messaging guardrails, and KPI reporting that ties communications directly to business impact.

• 10+ years of experience in B2B public relations or corporate communications within the technology or hospitality sectors.
• Experience managing public relations and communications strategy on a global scale.
• Proven track record managing high-stakes issues, policy responses, and competitive positioning.
• Experience advising executive leadership on complex communications and reputational matters.
• Based in New York City or the Tri-State area, willing to work in a hybrid capacity from the NYC or Norwalk, CT office.

• Experience managing co-marketing or joint-communication strategies with global technology platforms and enterprise partners.
• Demonstrated ability to utilize data insights and performance metrics to shape corporate messaging and inform strategic business decisions.
• Prior experience collaborating across brand, product, and legal teams within a global matrixed organization or parent company environment.
• Strong…