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Crew, Retail

Job in Norwalk, Fairfield County, Connecticut, 06860, USA
Listing for: American Multi Cinema
Full Time position
Listed on 2026-03-01
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 16.94 - 17.44 USD Hourly USD 16.94 17.44 HOUR
Job Description & How to Apply Below

Overview

Job Description:

Step into the spotlight and help Make Movies Better! As an AMC Crew member, you’ll help make the guest experience a blockbuster success. You’ll rotate through roles such as welcoming guests, selling snacks, checking tickets, keeping things clean, and running the register. AMC cross-trains to help you build new skills and grow your strengths.

Why Work at AMC?

At AMC, Enjoy Perks That Deserve a Standing Ovation

  • FREE movies at any AMC nationwide
  • Daily free popcorn and discounts on food and drinks (excludes alcohol)
  • Flexible schedules that fit your life
  • Opportunities to learn new skills and grow your career
  • Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments
Compensation

AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.

The Compensation For This Position Is

$16.94 per hour - $17.44 per hour

Your Responsibilities
  • Greet guests with a smile and create memorable moments; whether popping popcorn or assisting with guest concerns, listen actively and communicate clearly.
  • Use AMC’s POS system to handle transactions with speed and accuracy.
  • Engage in sales techniques (suggestive selling, upselling, merchandising) to boost guest experience and loyalty card sign-ups.
  • Prepare tasty treats safely and efficiently.
  • Keep theatres, lobbies, and restrooms clean and welcoming.
  • Follow instructions on the safe use of cleaning materials.
  • Check tickets and direct guests to their auditorium with a helpful attitude.
  • Help enforce the movie rating system in a respectful and clear manner.
  • Monitor auditoriums for picture and sound quality, lighting, audience behavior, and potential piracy.
  • Assist with opening and closing duties so every shift starts fresh and ends strong.
  • Jump in to support fellow crew members when needed; teamwork makes the movie magic happen.
  • Help create an inclusive environment where everyone feels welcome, valued, and respected.
  • Adhere to AMC Wardrobe 101 Standards (black non-slip shoes, black pants, AMC-provided shirt where applicable) and any items required by local regulations.
  • Maintain a professional and positive demeanor; our team values fun, respect, and a welcoming atmosphere.
  • Uphold AMC’s standards by adhering to all Company Policies and Procedures.
What We Need From You
  • Must be at least 14 years of age.
  • No experience is necessary; we’ll teach you everything you need to know!
  • The role requires evening, weekend, and occasional holiday availability. Our theatres are open year-round, so flexibility during busy times is valued.
  • Be a reliable teammate by showing up on time.
  • Willing to complete required training and certifications provided by AMC.
  • Friendly, outgoing personality; if you love people, this is the job for you!
  • Ready to work in a fast-paced, fun environment.
  • Love for movies and a passion for creating a fantastic guest experience.
Requirements
  • Standing, walking, lifting, twisting, and bending on a frequent basis.
  • Ability to lift up to 50 pounds and carry up to 90 feet (or deposit into a dumpster or trash compactor).

* AMC and its subsidiaries are committed to equal employment opportunity and comply with all applicable federal, state, and local employment laws. AMC prohibits discrimination and provides equal employment opportunities to all applicants without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other status protected by law.

This policy applies to all terms and conditions of employment, including hiring, promotion, discipline, compensation, benefits, and termination of employment.*

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