Store Supervisor​/Keyholder

About the role

As a Supervisor, you support the management team in growing our company brand and help build a sales and service culture to deliver best-in-class service. You will support store operations, the service team, merchandising and front-end operations, drive sales and deliver key performance metrics.

• Deliver outstanding customer service by leading by example and fostering a welcoming and knowledgeable store atmosphere.
• Resolve customer issues.
• Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol, maintaining a safe and compliant store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

• High school diploma or equivalent (preferred).
• 1‑3 years of experience, with at least 1 year in a supervisory role within a retail setting.
• Strong interpersonal skills and a team‑player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8‑10 hours a day.
• Safe to lift, load, and handle cases and pallets; climb ladders, and lift 50lbs. overhead repeatedly.
• May be exposed to various outdoor weather conditions during the workday.

$20.34 - $28.48 per hour (may vary based on location and experience). Minimum wage and local wage laws apply.

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & more!

We recognize our team members are our biggest asset and provide access to resources to support health and wellbeing through our Total Rewards program.

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We make reasonable accommodations during all aspects of the employment process, including during interviews. We are a drug‑free workplace.