Assistant Property Manager SelfStorage

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Competitive hourly pay
• Performance-based bonuses and incentives
• Health benefits
• Paid holidays, vacation, and sick time
• Career advancement opportunities within a growing company
• Employee discount on storage units
• Supportive and team-oriented work environment

We are seeking a motivated, reliable, and customer-focused Assistant Manager to join our self‑storage team in Elmhurst, NY. This is an excellent opportunity for someone with strong sales and customer service experience who is looking to grow within a fast‑paced and expanding company.

• Assist with the daily operations of the storage facility
• Promote and rent storage units to maximize occupancy and revenue
• Meet and exceed monthly sales goals and performance targets
• Sell retail merchandise including boxes, locks, tape, and packing supplies
• Provide outstanding customer service in person, over the phone, and via email
• Assist customers with move‑ins, move‑outs, transfers, and account inquiries
• Handle collections, delinquent accounts, payment processing, and follow‑up calls
• Maintain accurate customer records, rental agreements, and reports
• Conduct property walkthroughs to ensure cleanliness, organization, and safety
• Perform light maintenance duties including sweeping, cleaning units, removing trash, changing light bulbs, and minor upkeep tasks
• Prepare vacant units for new rentals
• Monitor gate access, security systems, and overall property activity
• Assist with opening and closing procedures
• Support marketing and outreach efforts to increase rentals and visibility
• Order and organize office, retail, and facility supplies as needed
• Help resolve customer concerns in a professional and timely manner
• Ensure company policies and operational procedures are followed
• Assist the Property Manager with administrative duties and special projects
• Maintain a professional appearance and positive attitude at all times
• Perform additional duties as assigned by management

• Previous sales, retail, customer service, or assistant management experience preferred
• Strong communication and interpersonal skills
• Organized, dependable, and able to multitask effectively
• Comfortable using computers and basic office software
• Self‑motivated with a strong work ethic and positive attitude
• Ability to work independently and as part of a team
• Ability to perform light physical labor and lift up to 50 lbs when necessary
• Weekend availability required
• Must reside in or near Elmhurst, Queens, NY
• Employment contingent upon successful completion of a background check
• Self‑storage experience is a plus but not required

In person