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District Manager - Connecticut

Job in Norwalk, Fairfield County, Connecticut, 06851, USA
Listing for: RedLion Mobile
Full Time position
Listed on 2026-06-27
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager, Operations Manager
Job Description & How to Apply Below
Position: District Manager RedLion Mobile - Connecticut

Retail District Manager – Connecticut - Full-Time

Join one of the fastest-growing telecommunications companies in the country! We're currently hiring Retail District Managers to lead multiple retail stores within a defined market. This is an exciting opportunity for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across several retail locations.

This role offers a competitive base salary plus commission potential with a clear path to career advancement through industry-leading training and development programs.

We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states—and continued growth on the horizon. Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network.

We're seeking experienced multi-unit retail leaders—ideally with a background in wireless, cable, or consumer electronics—who are passionate about developing teams, driving operational excellence, and exceeding sales goals. As a Retail District Manager, you'll act as the primary liaison between corporate leadership and the field—ensuring all store locations are operationally ready, performance-driven, and aligned with company goals and brand standards.

Key Responsibilities
  • Sales Leadership & Strategy
  • Oversee the sales and operational performance of multiple retail locations within an assigned district.
  • Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
  • Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
  • Team Development & Coaching
  • Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture.
  • Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
  • Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs.
  • Operational Excellence
  • Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards.
  • Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
  • Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives.
  • Customer Experience
  • Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores.
  • Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed.
Qualifications

Bachelor's degree in business or related field (or equivalent professional experience).

5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics.

Demonstrated achievement in boosting sales growth and managing high-performing teams effectively.

Strong communication, analytical, and problem-solving skills.

Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools.

Familiarity with wireless/telecom industry terminology.

Ability to work a flexible schedule including weekends and holidays. Willingness to travel throughout the market; valid driver's license required if operating company or fleet vehicles.

Perks & Benefits

Competitive base salary + uncapped commission

Medical, Dental, Vision, 401(k)

Paid training and onboarding

Vacation, Sick, and Personal Time Off

Employee growth & rewards programs, including:

  • Milestone Recognition Program
  • Annual Winners Circle all-expenses-paid trip for top performers

Ask your interviewer for more details about these exclusive employee-focused programs!

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