Social Services Coordinator

CIFC Norwalk Early Learning Program / Norwalk Head Start is seeking a dedicated and experienced Social Service Coordinator to lead and support our Social Services team. This role provides both strategic oversight and hands‑on leadership to ensure comprehensive family support services that promote child and family well‑being.

• Provide direct supervision, coaching, and performance management to the Social Services team
• Oversee program eligibility, enrollment processes, and ongoing compliance with Head Start and Early Learning Program requirements
• Develop and maintain strong local community partnerships to support families’ needs
• Lead and coordinate parent involvement initiatives and family engagement activities
• Support and integrate mental wellness and family support services within the program
• Collaborate with program leadership and multidisciplinary teams to enhance service delivery
• Ensure accurate documentation, reporting, and adherence to all applicable regulations and standards
• Coordinate enrollment recruitment and monitor enrollment eligibility standards for ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance)

• Minimum:
  Bachelor’s degree in Social Work or a related human services field
• Preferred:
  Master’s degree in Social Work (MSW), or in pursuit
• Experience working with mental wellness or behavioral health services strongly preferred
• Prior supervisory or team leadership experience strongly preferred
• Knowledge of community‑based services, family systems, and early childhood or Head Start programs is a plus
• Strong communication, organizational, and relationship‑building skills
• Bilingual capabilities are preferred