Administrative Generalist

The Site Administrative Generalist provides day-to-day administrative and operational support for the La Quercia facility in Norwalk, Iowa. This is a hands-on, generalist position designed to support a variety of site needs, including front office and visitor coordination, Human Resources administration, employee safety training and recordkeeping, general office support, and basic non-technical IT assistance.

The ideal candidate is organized, approachable, dependable, and comfortable working across multiple functions in a manufacturing environment. This position will often serve as a first point of contact for employees, visitors, vendors, and other individuals needing assistance at the facility.

• Greet and assist visitors, vendors, customers, contractors, and other guests entering the facility.
• Coordinate visitor sign-in, badges, required documentation, and site entry procedures.
• Notify appropriate employees when visitors arrive and assist with meeting coordination.
• Maintain a professional and organized front office and reception area.
• Assist with incoming calls, mail, packages, deliveries, and general inquiries.
• Coordinate conference rooms and assist with meetings and site visits as needed.

• Provide general administrative support to Human Resources and site leadership.
• Assist employees with routine HR questions and direct more complex matters to the appropriate HR representative.
• Assist with new-hire onboarding, orientation, paperwork, and employee documentation.
• Help coordinate pre-employment activities and first-day requirements.
• Maintain employee records, training documentation, forms, and other HR-related files as assigned.
• Assist with employee communications, postings, events, meetings, and engagement activities.
• Support recruiting activities such as scheduling interviews and communicating with candidates when needed.
• Maintain confidentiality of employee and company information.

• Assist with coordinating and documenting employee safety training.
• Help facilitate new-hire safety orientation and other routine training programs.
• Maintain safety training records and assist with tracking required or recurring training.
• Assist Safety and site leadership with distributing safety communications and materials.
• Help coordinate safety meetings and employee training sessions.
• Assist with maintaining required safety documentation, postings, and records.
• Support follow-up on administrative safety items and corrective actions as directed.
• Promote compliance with company safety policies and procedures.

• Provide general administrative assistance to site leadership and departments as needed.
• Prepare documents, spreadsheets, presentations, correspondence, and other materials.
• Assist with scheduling meetings, organizing events, ordering supplies, and coordinating office needs.
• Maintain office supplies and coordinate replenishment.
• Assist with filing, scanning, copying, data entry, and document organization.
• Help coordinate employee lunches, meetings, training sessions, and company events.
• Assist with special projects and other administrative assignments as needed.
• Serve as a flexible resource to support changing priorities across the facility.

• Provide basic, non-technical assistance to employees with common computer, printer, phone, and office technology issues.
• Assist employees with basic troubleshooting such as restarting equipment, checking connections, connecting peripherals, and identifying common user issues.
• Help coordinate new employee computer, phone, badge, and equipment setup with the IT department.
• Assist with inventory and distribution of computers, phones, monitors, and other company-issued technology.
• Submit and follow up on IT support requests when an issue requires technical assistance.
• Coordinate with the company’s IT team or outside providers as needed.
• This position is not expected to perform advanced technical IT support, network administration, cybersecurity, or system administration.

• High school diploma or equivalent required;…