Console Operator - Part time 2nd Shift
Listed on 2026-08-27
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Entertainment & Gaming
Customer Service Rep
Console Operator I - Part time 2nd Shift
Job Category: Service/Skilled
Requisition Number: CONSO
005635
Norwalk, OH 44857, USA
Description Caring For the Community You Love Choose a career to make a difference in people's lives every day, choose Fisher-Titus! Perks of working at Fisher-Titus:- Hours of Work
- Part time, 2nd shift (3p-11p) - Comprehensive Benefits Package
- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!
Fisher-Titus proudly serves the greater Huron County area's 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation.
Vision:
Be the first choice for healthcare and employment within our community
Mission:
Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community
Summary:
This position is the communications hub of the Medical Center and is responsible for handling all calls in a timely and courteous manner, responding to all inquiries in a timely fashion and providing information to callers that is accurate and up-to-date. This position is responsible for operating the Doctors' Answering Service in an efficient and courteous manner. The Switchboard Operator also answers the emergency line and monitors all system alarms on a 24x7x365 basis and takes action in-line with the Safety Committee's procedures.
Essential Functions:- Utilizes a pleasant telephone etiquette as observed by manager, peers, and user community.
- Supports end users, by consistently providing reliable, timely and effective information to callers, as observed by supervisor, peers, and user community.
- Handles call volume in a timely manner. based on call, and supervisors' observation.
- Fills out the Daily Check List
- Logs calls for Doctors' Answering service.
- Documents ALL events and incidents that may be an issue at a later date, such as Argumentative callers, failure to reach a doctor in a reasonable length of time, etc.
- Promptly answers emergency line and pages clearly overhead.
- Monitors alarm panels, security cameras and weather.
High School or better in General.
Equal Opportunity Employer
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