Medical Billing Administrator

Medical Billing Administrator / Full Time / Norwalk, OH

What’s most important:

· Hours – Monday – Friday 8a-5p

· Benefits – 401k (Match), PTO, paid holidays, sick pay

Ohio Vein and Vascular (Norwalk Cardiac) is a growing multi – physician healthcare practice specializing in vein procedures. Led by experienced professionals, the center offers state-of-the-art procedures aimed at improving both the health and aesthetic appearance of the vascular system. With a focus on minimally invasive treatments, such as sclerotherapy, endovenous laser therapy, and vein stripping, the center provides personalized care to help patients achieve optimal results.

The Medical Billing Administrator serves as a key liaison between patients and the healthcare office, ensuring patients have a clear understanding of their insurance benefits, financial responsibilities, and administrative processes. This role focuses on verifying insurance coverage, calculating out-of-pocket costs, resolving patient access issues, acting as a liaison with the collection agency, overseeing in-house collections, and providing patients with timely and accurate information regarding their care.

• Verify patient insurance coverage and eligibility for services prior to appointments or procedures
• Calculate patient out of pocket costs and provide clear estimates for services, co-pay, deductibles, and coinsurance
• Act as the main point of contact for referrals from PCPs for Medicare HMO specific payers
• Resolve patient access issues and assist patients in navigating the healthcare process
• Serve as the primary point of contact for patients regarding financial responsibilities
• Maintain accurate and up-to-date patient records, insurance information, and communication logs
• Coordinate with insurance companies as well as the authorization coordinator as needed for coverage verification or prior authorization requirements
• Collaborate with billing, front office, and clinical staff to ensure smooth patient access and accurate information flow
• Assist the Revenue Cycle Manager Assistant in claim status and other duties as needed
• Assist with answering phones and traveling to other office locations as needed

• High school diploma or equivalent
• Prior experience in a medical or healthcare office; front desk or scheduling role preferred
• Proficiency with Microsoft office, and electronic medical record (EMR) systems
• Ability to explain complex insurance and financial information in simple, patient friendly language
• Strong attention to detail and ability to maintain confidentiality

Equal Opportunity Employer and a Drug-Free Workplace. Candidates receiving offers of employment will be subject to per-employment drug testing and background checks.