Veterinary Receptionist - Norwell, MA

Norwell Veterinary Hospital is looking for a Veterinary Receptionist!

Role: Veterinary Receptionist
Status: Full-time
Salary: $18 - $22 per hour
Schedule: 1-2 evening shifts, 1-2 day shifts, and rotating Saturdays.

Benefits Highlights

• Competitive compensation, 401(k) matching, tuition support, and referral bonuses
• Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; employee discounts
• Quarterly Team Rewards Bonus Program, continuing education allowance, professional development opportunities, and uniform allowance
• Six paid holidays, Employee Assistance Program

Looking for a role where you can make every client and pet feel welcome while being part of a team that truly enjoys working together?

Norwell Veterinary Hospital is looking for a compassionate, organized Veterinary Receptionist to join our dedicated team. As the first point of contact for our clients and patients, you'll help create exceptional experiences while supporting the daily flow of our busy hospital. If you enjoy building relationships, thrive in a fast‑paced environment, and take pride in providing outstanding customer service, we'd love to meet you.

Why Our Veterinary Receptionists Love It Here

• A supportive, collaborative team where every member is valued
• Strong mentorship, training, and opportunities for continued learning
• Birthday lunches, stocked snack bar, team outings, and corporate events throughout the year
• Opportunities for professional growth and career development
• A diverse caseload that keeps every day interesting
• A positive culture where teammates support one another while having fun along the way

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Provide outstanding customer service by phone, email, and in person
• Schedule appointments and help manage daily patient flow
• Check patients in and out while maintaining accurate client and medical information
• Communicate with clients regarding appointments, medications, follow‑up care, and patient needs
• Process payments and assist with financial transactions
• Coordinate with doctors, technicians, and support staff to provide exceptional patient care
• Maintain accurate records and assist with administrative tasks
• Help create a clean, organized, and welcoming reception area
• Be a positive and supportive resource for clients, patients, and teammates

What Our Veterinary Receptionists Bring

• A passion for helping people and caring for pets
• Excellent communication and customer service skills
• A positive attitude and collaborative mindset
• Strong organizational skills and attention to detail
• The ability to multitask and remain calm in a fast‑paced environment
• Strong computer skills and the ability to learn new software systems
• Reliability, professionalism, and a commitment to exceptional client service
• Previous veterinary, medical, or customer service experience is preferred but not required

The Extras You'll Actually Feel

At Norwell Veterinary Hospital, you'll be part of a team that genuinely cares about one another. We celebrate successes, support each other through challenges, and believe a positive workplace leads to exceptional patient care. Whether you're just beginning your veterinary career or bringing years of experience, you'll find opportunities to learn, grow, and make a meaningful impact every day.

• Flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Referral Bonus Program
• Health insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short‑ and long‑term disability, legal plan, and employee, spouse, and child life insurance (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet…