Primary Care and Pediatrics Nurse Manager, Norwell

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number
R-23188

Facility
LOC
0020 - 143 Longwater Norwell
143 Longwater Drive Norwell, MA 02061

Department Name
SMC Family Medicine PB

Status
Full time

Budgeted Hours
40

Shift
Day (United States of America)

Compensation Pay Range
$ - $

• Monitors/maintains departmental compliance with regulatory, accrediting and health system policy for patient services, and environmental and personnel safety.
• Maintains and reports area compliance with regulatory agencies' standards (i.e., OSHA, JCAHO, DPH, FDA) to ACNO.
• Monitors safe environment as evidenced by reporting and documentation of points of recognition, points of cause, countermeasures and check and adjust approaches along with the same for environment of care surveys.
• Monitors the staff's understanding of and compliance with established emergency, infection control and/or Universal Precautions procedures.
• Monitors area specific equipment for safe use, as evidenced by up-to-date electrical checks, use of maintenance logs and/or removal of unsafe equipment from the area.
• Ensures that the environment of care is regulatory ready at all times, free of clutter, medications secured, universal precautions in place, etc.
• Insures completion and follow‑up of medication audits for safe medication and vaccine administration.

• Maintains current license and knowledge of nursing care requirements for all patients cared for in the department. Assesses need for personal growth and development and takes the initiative in seeking opportunities to meet this need.
• Develops written goals and achieves goals based on individual and department needs as evidenced by the performance appraisal.
• Represents nursing through participation in professional nursing activities as evidenced by attendance at meetings of professional nursing organizations. Shares information obtained at continuing educational programs with peers and staff by verbal and/or written report.
• Maintains current certifications/license as required by job.
• Actively participates in leadership development programs.

• Accurately identifies real/potential problems affecting the department and implements solutions with follow‑through and communication.
• Responds to problems/complaints based on urgency.
• Completes required documentation of problem, investigative findings, action plan/worksheets and follow up letter/reports within the established timeframe. Checks and adjusts as indicated.
• Identifies and takes action to address potential system and safety issues.
• Utilizes Shared Governance model in division and department to resolve real/potential problems and to implement improvements/change.

• Fosters a service that is consistent with the patient care beliefs and shared management philosophy of the department and ambulatory division.
• Provides for opportunity for shared governance council representatives to share progress of shared management model, project team, etc., as evidenced by staff meetings/agendas/minutes.
• Supports staff involvement in project teams/committees/shared governance as evidenced by council/project/committee memberships.
• Participates in or chairs projects or committees as volunteered or assigned.
• Participates in department, nursing leadership, and Tier 2 and 3 meetings.

• Responsible for on‑going development of staff and area/department specific patient care programs.
• Collaborates with ambulatory educators to plan for orientation of new personnel and ongoing educational programming to meet learning needs of nurses and medical assistants.
• Works with Ambulatory Educators and Operations Manager to monitor staff compliance with regulatory requirements responding to quality, safety, and human development opportunities.
• Through goal‑setting and the performance review process, works with staff to develop opportunities for professional advancement including the Clinical Ladder.
• Encourages and supports staff nurse certification in a clinical specialty as applicable to the patient population.
• Supports staff participation in…