ESales Inside Sales Representative

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Regular Full-Time Full time Norwell, MA, US

2 days ago Requisition

Salary Range: $50,000.00 To $55,000.00 Annually

We’re a growing organization known for our high-performing teams and customer-first approach. As we continue to expand, we’re looking for an Inside Sales Representative to join our eSales team in Norwell, MA.

In this role, you’ll collaborate with sales, suppliers, and corporate teams to manage quotes and orders, considering competitive landscapes and leveraging our inventory and buying strength to meet both corporate and customer expectations.

We offer a stable, collaborative work environment where individual contributions are valued and growth is encouraged. If you’re looking to build a rewarding career with a company where your work truly makes a difference, we invite you to join our team.

• Assist existing or potential web customers with inquiries related to website processes, account setup, pricing, delivery, order status, quotes, and return authorizations.
• Identify common web customer experience issues and elevate to the appropriate parties to enhance website functionality and efficiency.
• Develop a strong understanding of People Soft and its application in quoting, order entry, account management, and customer satisfaction.
• Collaborate with marketing and purchasing to support customer sales, order fulfillment, and product profitability growth.
• Gain knowledge of warehouse schedules and capabilities to ensure efficient order management and customer satisfaction.
• Manage active quotes and enter significant ones into the quote funnel throughout the business day.
• Participate in ongoing training to enhance customer and product knowledge through seminars, vendor training, and customer interface.
• Achieve target profit margins and meet or exceed sales goals set by management.
• Gain knowledge of contracts and their impact on orders within the People Soft system, focusing on Awards, Blankets, Bonds, Ship & Debit, and purchasing cost contracts.
• Work closely with field sales and sales support teams to provide timely and accurate responses to requests for technical, pricing, delivery, and order status information.
• Coordinate relationships with supplier representatives and customer purchasing contacts.
• Maintain professionalism and integrity in communications with customers and manufacturer partners.

• Review new web quotes and orders to identify potential long-term opportunities.
• Engage in telemarketing and proactive selling activities with assigned and new customers in the territory as needed.
• Occasionally execute the strategy of selling more lines and commodities to assigned customers.
• Work with sales and management teams to identify and develop services and growth strategies for new and existing sales opportunities.

• A bachelor’s degree in engineering, marketing, business, or a related field is preferred.
• Professional experience in electronic distribution sales is helpful.
• Strong computer proficiency, including Excel, Word, and Outlook.
• Excellent written and verbal communication skills, with professional tone and attention to detail.
• Strong organizational and time management abilities, with the ability to manage multiple priorities effectively.

At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect:

• Medical, dental, and vision insurance to keep you and your family healthy.
• 401(k)/Roth plan with matching, ensuring your financial future is secure.
• Healthcare Savings Accounts for added flexibility in managing medical expenses.
• Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development.
• Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally.
• A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours.
• We understand the importance of work-life balance, and our…