Associate Technician

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.
Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more

Pavion and our family of companies are seeking a talented and motivated Associate Technician to join our security business unit.

Primary Responsibilities:

• Act as “our customer’s best service provider”, always, thereby ensuring SIGNET is the customer’s first choice for service
• Assist in the completion of healthcare communication, security and other low voltage electronic systems testing and inspections
• Assist in the creation of reports to identify problems or discrepancies resulting from the inspection
• Complete reports and paperwork associated with the inspection
• Interact with client representatives prior to, during and after completion of the testing process
• Assist with the review of the report results and next steps as necessary
• Share reports with other departments, to resolve issues or discrepancies
• Ensure proper testing equipment and materials are onsite for effective and safe testing and inspection process
• Support lead service technicians in system moves, adds and changes (as required)
• Act as a lead on smaller system tests after proper training is completed

Basic Qualifications:

• High school diploma or equivalent
• Willingness to participate in training and development to grow into a Systems Technician role
• Developing exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted
• Basic math skills
• Good verbal, written and interpersonal communication skills
• Good English speaking and reading skills
• Must be a strong communicator and comfortable communicating directly with clients
• An interest (or PASSION!) for technology
• Proficiency with Microsoft Outlook, Excel, and Word
• Valid driver’s license required and accept driving record
• Available to work off hours shifts to accommodate client access

Preferred Qualifications:

• Experience in one or more of the following industries is helpful: electronic/electrical, fire alarm & life safety, AV, security, or other low voltage systems
• Basic ability to read and understand building blueprints and design drawings preferred

Pay Range: The hourly pay range for this position is $22-$31 per hour . The starting hourly pay will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer:
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.