Teller; Part-Time

Position Summary

The primary purpose of this position is to provide consistent, high quality customer service, including needs identification and cross‑selling/referrals, while accurately and effectually processing financial transactions in strict accordance with bank’s policies.

• Processes all customer transactions in strict adherence to bank procedures, including savings; check; bond; cash; travelers checks; mortgage, consumer, and other loan payment; and night deposit transactions.
• Resolves routine customer service concerns and/or notifies the appropriate authority to do so.
• Explains, promotes, refers, and/or sells products and services based on customers’ needs, i.e., travelers checks, money orders, cashier checks.
• Meets or exceeds defined sales, referrals, and service goals.
• Cashes checks and pays out money after verification of signatures and customer balances according to Check Cashing guidelines.
• Processes transactions on the bank’s operating system(s).
• Accurately and in a timely fashion balances currency, coin, and checks in cash drawer within specified time periods and at shift’s end (in strict accordance with bank’s guidelines).
• Removes deposits from, and counts and balances cash in automated teller machines and night depository.
• Performs other assigned duties essential to the operation of the branch.
• Occasionally “fills in” for other branches at the request of management.
• Actively participates in community service and consistently represents Dime Bank in a professional manner.

• Requires a high school diploma or its equivalent and adherence to the bank’s training policies and requirements.
• Aptitude for mathematics.
• Able to strictly follow instructions, policies, procedures, and confidential protocol.
• Adhere to compliance of all applicable Federal and State bank regulations, as well as Dime Bank policies and procedures.
• Excellent customer service, including customer relationship building and product and services referral skills.
• Competent keyboard skills and familiarity with computers.
• Organizational skills, i.e., maintain an organized and efficient workspace.
• Initiative.
• Ability to work closely and harmoniously with others in a busy environment.

• General office environment.
• Standing for extended periods of time.
• Ability to lift bags of coin.

• Computer.
• Coin machine.
• Bill counter.
• Check filmer.

The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.