Quality Engineer II

Job Summary

The Quality Engineer II works with cross functional teams to proactively implement quality design, manufacturing, and administrative processes. They help develop processes to assess product and process risk, perform root-cause analysis, and implement effective long-term corrective actions to prevent recurrence of quality issues. They also develop and use metrics to identify continuous improvement opportunities and train EFD team members in problem-solving methodologies.

• Quality Management Systems
  • Understand and operate within the enterprise QMS.
  • Follow, document, and develop procedures, work instructions, and forms.
  • Review work instructions and forms developed by others.
• Corrective Action Process
  • Lead team activities for resolution of chronic customer Corrective Action Requests related to basic product functional issues, manufacturing issues, or business processes.
  • Develop robust preventative actions to ensure customer issues do not re-appear.
• Continual Improvement Initiatives
  • Lead improvement projects for basic design, manufacturing, and administrative processes.
  • Assist with improvement efforts on complex design, manufacturing, and administrative processes.
  • Use basic and advanced Lean and Six Sigma tools to describe processes.
  • Investigate opportunities for product and process improvement to reduce scrap and operational cost.
  • Use statistical tools and other reporting methods to justify process optimization and capital expenditure.
• Measurement Systems
  • Use advanced measurement tools and support design of new fixtures in the evaluation of products and processes.
  • Revise existing measurement systems and processes, and recommend or specify advanced measurement equipment for new applications.
  • Create documentation and train other staff as required.
• Process Auditing
  • Serve as Lead Auditor and conduct effective audits per ISO 9001:2015 requirements.
  • Apply proper interpretation of the standard in actual audit situations.
  • Tailor audit interview, obtain evidence, manage audit process including opening, auditing, closing meetings, and reporting.
  • Host auditors during audits by external notified bodies, agencies, and customers.
• Quality Standards and Bodies
  • Understand, train in, and work with popular QMS standards (e.g., ISO 9000).
  • Interpret requirements and convert into detailed procedures and work instructions.
  • Develop working knowledge of key product standards affecting Nordson EFD products.
• Other Responsibilities
  • Assure all elements of the enterprise operate within the Nordson EFD Quality Management System.
  • Ensure customer quality expectations are understood and reflected in all products and business processes.
  • Provide support for internal manufacturing sites regarding change management, discrepant material, and product qualifications.
  • Perform quality audit activities, inspect and monitor critical attributes, and provide expert knowledge with quality tools and methods.
  • Work with all functional elements to develop, monitor, and report key internal and external metrics to management.
  • Support supply chain management organization in analyzing supplier quality data and assisting suppliers with product and process quality requirements.
  • Participate in NPD process by conducting specification and design reviews with respect to quality requirements of new products; develop measurement system plans, reliability plans, control plans, and FMEAs.
  • Perform all other duties as assigned.

• Bachelor’s Degree in Engineering.
• 2–3 years of quality assurance related experience.
• Proficient in Microsoft Office:
  Excel, Word and PowerPoint.
• Experience working in an ISO 09000 manufacturing environment or equivalent.
• Demonstrated intermediate problem-solving skills – Root Cause Analysis / Problem Solving Methods (8-D, PDCA, DMAIC).
• Demonstrated basic understanding and training in at least one of the following areas: probability and statistics; industrial statistics (Cpk, MSA, SPC); QA tools (PPAP, FMEA, Control Plans); design of experiments; ability to read, understand and interpret technical drawings / documentation from three and create technical drawings / documentation in mechanical design.

• Working knowledge of injection molding equipment and processes.
• Working knowledge of machined part equipment and processes.
• Working knowledge of advanced Lean principles and methods (value stream mapping, RIE, status display, 6S, continuous flow).
• Certified Six Sigma Green Belt or Black Belt.
• Experience with Minitab.

Mixed environment (office, lab, and manufacturing). The employee must occasionally lift and/or move up to 25 pounds. All essential duties must be performed satisfactorily.

Estimated 5% travel.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.