Care Coordinator

Description

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!

Full-time, 35 hours/week;
Flexible.

This role is responsible for providing support services to families with high-risk children, regarding behavioral or emotional problems, parenting issues, and life stressors by developing and implementing bio‑psycho‑social assessments and services plans.

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more.

If you are committed to improving the health and well‑being of our community, we encourage you to apply for this exciting opportunity.

• Provide outreach and engagement to clients upon referral to the program by conducting an initial phone intake process with the family, collecting basic information and presenting information to the team to determine eligibility.
• Complete an assessment of the family including both strengths and areas of need through home visits and BERS and Ohio scales to develop a care plan.
• Provide weekly face‑to‑face direct service hours to clients including support, advocacy, referrals and assistance with the development of positive parenting, safety planning, basic life skills and parenting a child with special needs.
• Develop a list of interested parties identified by the family to participate in Child Specific Team meetings run by the care coordinator multiple times throughout involvement with the family and follow through with recommendations made at the meetings.
• Maintain and build community relations through education and advocacy and by participating in external meetings such as the System of Care meeting.
• Ensure that the Wraparound process is family‑driven and that families experience ongoing participation in and ownership of their care plans.
• Participate in case reviews and supervision and attend all regularly scheduled team meetings and trainings.
• Maintain up‑to‑date case records on each client family, including weekly contact reports, service agreements, evaluations and termination summaries.
• Minimum 40% travel may be required.
• Participate in all safety programs which may include assignment to an emergency response team.

• Bachelor’s Degree with one to three years prior experience or training in social services or Associate’s Degree in a relevant field with a minimum of three years experience or training in social services.
• Experience working with children and families with significant behavioral health needs.
• A valid driver’s license, state‑mandated levels of auto liability insurance, and reliable transportation.
• Must complete WRAP trainings.
• Organizational skills.
• Comfort with working both independently and within a team.

• Flexible schedules.
• Competitive salaries.
• Generous paid time off including 3 weeks’ vacation, 4 floating holidays and 10 sick days each year.
• Medical, dental and vision insurance.
• 401(k) plan with 6% employer contribution.
• Paid life and disability insurance.
• Employee Assistance Program (EAP).
• Additional voluntary benefits.
• Public Service Loan Forgiveness eligibility.