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Direct Support Associate

Job in Norwich, New London County, Connecticut, 06360, USA
Listing for: Easter Seals
Full Time position
Listed on 2026-08-01
Job specializations:
  • Social Work
    Community Health
  • Healthcare
    Community Health
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

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Direct Support Associate

Easterseals Capital Region & Eastern Connecticut, Inc.

Job Description

Position:
Direct Support Associate I

FLSA Class:
Non-Exempt

Summary of Job:

The Direct Support Associate I is responsible for providing direct care, community and center support, pre-employment training and skill building, supervision of all program participants who are adults with developmental disabilities at the center. The Direct Support Associate is responsible to provide case management, advocacy, assessments and transportation services to all program participants.

Skills and Requirements
  • An Associate’s degree in human services with one years of experience working with individuals with disabilities or high school diploma/HSE with two years’ experience working in a human service agency supporting individuals with disabilities.
  • Maintains active driver’s license and clean driving record.
  • Ability to drive commercial passenger vans to safely transport participants.
  • First Aid & CPR and Physical Management certifications.
  • Knowledge and understanding of Developmental Disabilities.
  • Knowledge and understanding of Abuse & Neglect.
  • A passion and desire to work with and advocate for individuals with disabilities.
  • Knowledge and understanding of clinical assessments and ability to implement and follow medical/behavioral/social objectives.
  • Supervise, coach, teach and monitor adults with developmental disabilities for the attainment of goals. Use positive support strategies. Understand the importance of documentation.
  • Ability to supervise three to six program participants.
  • Ensure program participant’s health and safety standards.
  • Communicate clearly and concisely both verbally and in writing.
  • Establish and maintain effective working relationships with those contacted in the performance of required duties.
  • Flexible to accommodate modifications to program and work schedules.
  • Maintain good attendance, be on time.
  • Problem solves and work in a collaborate effort.
  • Attend and maintain all required trainings and certifications.
  • Use computer support systems, Office 365 software and internet-based applications.
Position Duties and Responsibilities
  • Provide direct care, personal support, training, and supervision to program participants. Assist co-workers with meeting the support needs of all program participants.
  • Transport participants to and from home, community work sites and/or recreational outings.
  • Create, develop and plan meaningful center and community activities. Actively engage program participants in those activities while in the center and out in the community
  • Provide pre-employment and skill building activities at the center and in the community, directly working with participants on work skills & production issues.
  • When on a community job site, ensure quality and inspection of all participants’ daily work, crisis intervention, counseling on an individual or group basis and follow all record keeping protocols.
  • Monitor participant safety at center, on community outings and at community work sites.
  • Provide case management services including the collection of essential information about the program participants by assessing strengths, preferences, abilities and interests.
  • Use data tracking forms, case service history forms, Therap, and communication books/logs to document daily on participant’s activities, ADL’s, behaviors, IP goals, accidents/incidents, attendance, and if applicable, job tasks, work skills and time sheets.
  • Assist the Case Coordinator in formulating new goals and objectives for participants. May attend participant meetings, make recommendations and report all updates/changes to the Case Coordinator.
  • Under the direction of the nurse consultant perform nurse delegated tasks
  • Perform general housekeeping to ensure a safe and healthy environment for participants.
  • Identify, report and participate in the resolution process and initiate solutions to address safety concerns.
  • Maintain the highest ethical standards in ethical standards when interacting with clients, staff, colleagues,…
Position Requirements
10+ Years work experience
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