Social Services Investigations Supervisor - Child Support

Introduction

Are you a current employee of the Department of Social Services who is looking to move into a supervisory role? Do you have seven (7) years of experience in investigation of real and personal assets related to child support obligations? If so, we have an excellent opportunity for you to join our team as a Social Services Investigations Supervisor – Child Support!

The State of Connecticut, Department of Social Services (DSS) – Child Support Division – is currently recruiting for a Social Services Investigations Supervisor – Child Support in Norwich, CT.

• Only current DSS employees will be considered for this position.
• Full-time | 1st Shift | Hybrid
• Monday – Friday | 8:00 AM – 4:30 PM

• View our State Employee Benefits Overview page!
• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees!
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  for more information.

The State of Connecticut, Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS services about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, online and phone access options.

Follow us on twitter @ctdss and see what we are all about!

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

In the Department of Social Services this class is accountable for supervising a unit engaged in performing investigations relevant to the enforcement of Child Support obligations.

• Schedules, assigns, oversees and reviews the work of staff;
• Provides staff training and assistance including identifying, planning and implementing training;
• Conducts performance evaluations;
• Determines priorities and plans unit work;
• Establishes and maintains unit procedures;
• Develops or makes recommendations on development of policies and standards;
• Acts as liaison with other operating units, cooperating agencies and outside officials regarding unit policies and procedures;
• Prepares reports and correspondence;
• Consults with and directs staff in difficult, unusual and/or complex case resolution;
• Monitors and coordinates performance of local cooperative agencies;
• Implements personnel policies and procedures;
• Prepares unit corrective action plans to comply with quality review procedures;
• Participates in court proceedings when necessary;
• Performs related duties as required.

• Considerable knowledge of
• and ability to interpret and apply relevant agency policies and procedures;
• and ability to interpret and apply relevant state and federal laws, statutes and regulations;
• public assistance programs concerning children and the financial obligations related to these programs;
• investigatory methods and techniques;
• economic, social and health problems affecting family security;
• property ownership, personal finances, paternity and child support issues;
• court procedures, legal terminology and related legal instruments;
• Knowledge of…