Hospitality Manager

Hospitality Manager Within a Care Home
Salary: £30,000 per annum
Location: Brooke, Norfolk
Hours:
Full-time, permanent

Are you an experienced hospitality professional with a passion for delivering exceptional service and creating a warm, welcoming environment? We re recruiting on behalf of a well-respected nursing home in Brook, Norfolk who are seeking a Hospitality Manager to lead their front-of-house and housekeeping teams, ensuring residents and visitors experience the highest standards of comfort and care.

The Role: As the Hospitality Manager, you ll take ownership of the home s hospitality experience from dining and housekeeping to customer service and presentation. You ll be responsible for ensuring the home feels like a true home-from-home for residents, their families, and guests.

Your day-to-day will include:

• Leading and motivating housekeeping, catering, and hospitality staff
• Maintaining exceptional standards of cleanliness, presentation, and service
• Working closely with the Home Manager and clinical team to enhance resident experience
• Managing rotas, budgets, and stock control for hospitality services
• Overseeing dining experiences and supporting special events within the home
• Ensuring compliance with health, safety, and hygiene standards

About You: We re looking for a people-focused leader with a strong background in hospitality, ideally within a care home, hotel, or similar customer service environment. You ll be approachable, organised, and committed to delivering five-star service every day.
You should have:

• Previous management experience in hospitality or facilities
• Excellent communication and leadership skills
• A keen eye for detail and high standards of presentation
• The ability to work flexibly and manage a diverse team
• Genuine passion for improving the daily lives of others

What s on Offer:

• £30,000 annual salary
• Supportive management and training opportunities
• A rewarding role within a caring and people-focused environment
• Career development opportunities within the care sector

If you re ready to bring your hospitality expertise into a rewarding care setting, we d love to hear from you.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.