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Guest Services Customer Service Rep Hospitality & Tourism

Night Guest Experience Specialist

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Holiday Inn Norwich North
Full Time position
Listed on 2026-03-03
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Customer Service Rep, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading hotel management company in Norwich seeks a friendly and reliable Nights Guest Service Assistant to provide exceptional experiences for guests overnight. Responsibilities include welcoming guests, providing drinks and food service, ensuring safety, and maintaining high service standards. Ideal candidates possess customer service experience, attention to detail, and confidence for independent work during night shifts. Competitive benefits like discounted hotel stays and access to leisure facilities included.
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