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Nights Guest Service Specialist

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Kew Green Group
Full Time position
Listed on 2026-06-27
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR
Job Description & How to Apply Below

Kew Green Group in Norwich is seeking a Nights Guest Service Assistant to enhance guest experiences during overnight hours. You will be pivotal in maintaining service excellence while ensuring safety and brand compliance.

The role involves supporting hotel operations, welcoming guests, and ensuring their needs are met. Candidates should have strong customer service skills and the ability to work independently. A range of benefits including career development and discounts on hotels and services are offered.

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