Field Manager

Field Manager – Anglian Home Improvements

Join to apply for the Field Manager role at Anglian Home Improvements
. We are a leading home improvement company committed to delivering high‑quality Windows, Doors, Conservatories and Roof line products and exceptional customer service.

Location:

Norwich, England, United Kingdom.

We are seeking a Field Manager to lead our field‑based operations. You will coordinate and supervise self‑employed Installation teams, inspect completed works and ensure first‑class service for our customers, meeting agreed timescales and Anglian quality standards.

• Deliver an exceptional customer experience, adhering to Anglian standards.
• Monitor 6–7 installation teams to guarantee timely and quality installations.
• Provide support to installation teams to develop their skills and performance.
• Handle customer installation queries or issues professionally and promptly, enabling prompt account settlement upon completion.
• Ensure that installations are completed in line with H&S standards.

• Knowledge of installation processes and best practices.
• Good on‑site presence and strong interpersonal skills, comfortable talking to customers.
• Previous experience in a similar role within the home improvement or construction industry.
• Strong organisational abilities with keen attention to detail.
• Valid driver’s licence to travel as required within the region.

• Competitive salary
• Pension
• Company car
• 31 days holiday (including Bank Holidays and increasing to 33 days after 2 years of service)
• Paid day off for your birthday
• Paid time off annually to volunteer
• Comprehensive health & well‑being benefits: in‑house occupational health, discounted gym memberships, employee assistance programme, and mental health resources.
• Heavily discounted employee purchase scheme on all company products
• Group perks & discounts at major high‑street retailers (food shopping, days out, cinema, theatre, dining, mobile phones)
• Salary sacrifice benefits (pension, cycle‑to‑work, electric car purchase, additional annual leave) to reduce tax and NI contributions.
• Access to extensive financial well‑being resources: flexible pay, competitive savings & borrowing products.
• Employee recognition schemes.

Take the next step in your career by applying today!

Our Company is committed to monitoring & aligning its Policies with up‑to‑date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010, creating an inclusive working environment and culture for our employees.